Information When You Need It
Information When You Need It
Frequently Asked Questions
Have additional questions? E-mail us after hours at Support@ProClearAligners.com
The use and technology behind clear dental aligners is not new, but there are still some common misconceptions. To help educate and inform our current and potential customers, we have compiled a list of frequently asked questions.
ProClear™ Aligners
ProClear™ Aligners are custom, clear orthodontic aligners designed to help straighten your teeth and improve your smile.
With ProClear™, you save time and money by avoiding repeated trips to the dentist or orthodontist. The process is simple and less expensive than traditional braces or aligners. It's all done from the convenience of your home. We will match your case with a doctor in your state to give you the peace of mind that comes with knowing that you’ll get professionally supervised results.
ProClear™ Aligners are clear and virtually invisible — people may not even notice that you’re wearing them. You can remove them to eat and drink, to brush and floss, or for meetings and special occasions. There are no metal brackets or wires to irritate your mouth or break, sending you to your doctor for an emergency visit. Our aligners are easy to use, convenient, and comfortable.
Based on the impressions you take at home, we will create a smile that is all your own. You’ll get a set of custom invisible aligners that move your teeth safely, a little at a time. After you wear each aligner for the recommended time, you’ll progress to the next set, until you complete the program and achieve your best smile.
For even better results, we recommend using our ProClear™ Orthodontic Smile Accelerator, now included in the ProClear™ Aligner Kit for a limited time. The supersonic vibrations help to soothe and relax your teeth, gums, and tissue to alleviate pressure and to help with your teeth movement.
No. To use ProClear™ Aligners, you do not need to see a dental professional in person. A dentist in your state will be assigned to oversee your case by reviewing your smile photos and the scans of your impressions. However, it is strongly advised that you continue to adhere to your regularly scheduled dental appointments and proper dental hygiene.
We can help you take the best impressions possible with a one-on-one video call. However, if our lab receives distorted impressions that prevent them from making accurate aligners, we will contact you regarding another Impression Kit. We’ll send you a redo kit and schedule a personal video call with one of our specialists to help you take better impressions
Yes! We encourage you to schedule a one-on-one video call with one of our specialists to walk you through making the perfect first impressions.
The ProClear™ Aligner Guide contains everything you’ll need to know about your aligners including how to care for them and when to wear them and when to switch them out. By following this guide, your smile will gradually improve over time.
For even better results, we recommend using our ProClear™ Orthodontic Smile Accelerator, now included in the ProClear™ Aligner Kit for a limited time. The supersonic vibrations help to soothe and relax your teeth, gums and tissue to alleviate pressure and to help with your teeth movement.
Our aligners are made of smooth, comfortable, BPA-free plastic that won't irritate your gums or cheeks like traditional metal braces can.
There are many different aligner companies on the market. Most work pretty much the same way and the price is the biggest difference between companies. ProClear™ Aligners are orthodontic aligners that are an easy, affordable way to achieve a beautiful, brighter smile without going to the dentist. Our clear aligners are made using our advanced AccuPro™ software and 3D printing technology, similar to other aligner companies.
Yes. ProClear™ Aligners are suitable for children once they have their permanent teeth. ProClear™ Aligners are a great, cost-effective alternative to traditional wire braces.
Yes. However, the price remains the same. We suggest wearing both top and bottom aligners in order to ensure the best results.
Our process is simple. Take our optional 30 second smile assessment to make sure ProClear™ is right for you, then purchase the ProClear™ Impression Kit. Schedule a personal, online video call with one of our specialists to help guide you through making a perfect first impression. Mail us your impressions (free shipping) and we'll take care of the rest.
Please email us at info@ProClearAligners.com or call 800-324-0751 to schedule a personal, online meeting with one of our specialists to help guide you through making a perfect first impression.
ProClear™ Aligners treat a number of different cases. Every set of aligners and every smile is unique. Take our optional 30 second smile assessment to make sure ProClear™ is right for you.
Pricing
Our pricing options are located on our pricing page where we offer exclusive savings through our partnership programs. Currently only ProClear™ members are eligible for online discounts. Order your Impression Kit and become a ProClear™ member today. We also have an interest-free Payment Plan available at checkout when you purchase your ProClear™ Aligner Kit.
ProClear™ Aligners works with partners nationwide to provide you discounted rates and competitive pricing options. These benefits are advertised and available through our partners. To see if you qualify for one of our programs, and to learn more about our exclusive pricing through our partnerships, please contact us at Support@ProClearAligners.com or call 1-800-324-0751 during regular business hours.
No. All products include free shipping in the continental United States. Included in your ProClear™ Impression Kit is a pre-paid return shipping label to be used with your impression kit box. Please visit our delivery information page for more information.
Impression Kit
Please email us at info@ProClearAligners.com or call 800-324-0751 to schedule a personal, online meeting with one of our specialists to help guide you through making a perfect first impression.
For best results, schedule a video consultation with a member of our Support Team to help walk you through taking your impressions. If your impressions need to be redone, we will provide you with a Redo kit. Contact us at 1-800-324-0751 for a new Impression Kit, which includes 2 sets of impression trays and 4 sets of impression putty. Redo Kits are provided at no extra cost to customers who have purchased our ProClear™ Impression Kit.
If ProClear™ Aligners are not an ideal solution for you, we will initiate a refund of your Impression Kit cost to your credit card (or original method of payment). You will receive the credit within a few days, depending on your card issuer's policies.
It takes 2-3 weeks on average but can vary based on a variety of factors. You can track your case every step of the way on your ProClear™ Account Dashboard. We will also notify you via email and/or text message.
Yes, after we receive your impressions, they will be scanned using AccuPro 3D digital technology to enable us to create a software simulation of your customized smile. This makes it possible for you to view an animated simulation of your proposed smile on your ProClear™ Account Page.
ProClear™ Aligners Process
Everyday. Wear your ProClear™ Aligners daily as outlined in your guide. You may remove them for cleaning, eating, drinking, brushing your teeth, flossing, meetings, or special occasions, but the more they are worn, the better they will work.
Best results will be achieved when users adhere to their custom guide plan, including the length of time the aligners are worn.
You should gently brush them with a toothbrush using only clear antibacterial soap before rinsing them in lukewarm water. Never use hot water on your aligners — it could permanently warp the plastic.
No. We recommend that you remove your aligners before eating or drinking.
Unlike some other brands, our aligners straighten your teeth without the need for attachments or buttons.
It’s possible. A tooth on an implant will NOT move. BE SURE TO LET US KNOW about your implant in the comments as you’re setting up your account. Our professional team will look at your impressions and the amount of movement needed to know for sure. If you’re not a candidate, you will get a refund for the Impression Kit.
It’s possible. Our professional team will look at your impressions to know for sure. If you’re not a candidate, you will get a refund for the Impression Kit.
For a limited time, every ProClear™ Aligner Kit comes with our ProClear™ Whitening Kit that can be used in conjunction with your aligners.
We include Chewies with your aligners to help you get a more comfortable fit. Simply insert your aligners, put your Chewies between your teeth, and chew as if it were a piece of gum. Use your Chewies for 10–15 minutes at a time, 2–3 times per day.
Much like the days after a good workout at the gym, most people experience some soreness or pressure for a few days after wearing new aligners. This is perfectly normal. It is a sign that your aligners are working, gently moving your teeth into place. This should gradually go away after the first few days of wearing new aligners. If the soreness doesn't go away, contact our customer care team at 1-800-324-0751.
If the aligners are irritating your gums, you can use the included emery board to polish the edges of the aligners for a more comfortable fit.
Once you complete you custom aligner series, you can order a set of maintainers to maintain your beautiful smile.
Please call us Toll-Free at 1-800-324-0751 or order online at www.proclearaligners.com/shop.
Your maintainers will be made from a thicker material and should last 4-6 months. You'll wear your maintainers 24 hours a day (except for eating and drinking) for the first two weeks. After that, you'll want to wear your retainers only while you sleep. We recommend replacing your maintainers every six months to keep them fresh.
For refunds and returns on all ProClear™ products and accessories, please see ourRefund & Returns Policy.
ProClear™ How-To Videos
Helpful Online Video Tutorial
In addition to the instructions included with your kits, we have prepared a collection of videos to help you through your smile improvement process. Be sure to visit our YouTube channel for the latest video tutorial updates.
Videos are a fun and informative way to learn how to improve your smile with the ProClear™ Aligners professional system. From taking a good impression to the proper use and care of your custom, dental, aligners, we will guide you through each step of the way.
Manuals & Guides
Downloadable IFUs (Instruction for Use) and Customer Reference Guides
ProClear™ Aligner Guide
Your aligners are carefully packaged and labeled in a custom sequence that provides instructions on which aligners to wear from start to finish.
ProClear™ Orthodontic Smile Accelerator
Instruction Guide
Proper use and care of your ProClear™ Orthodontic Smile Accelerator.
ProClear™ Teeth Whitening Kit Instruction Guide
Getting the most out of your ProClear™ Whitening Kit. Track your progress with our teeth whitening shade guide.